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Janitorial Services Survey
Please take a few moments to fill out our survey. We appreciate your time. Your responses enable us to serve you better.
On a scale of 1 – 5, with 5 representing the greatest level of satisfaction, please select the number which best describes your feelings. Feel free to leave any additional comments at the end.
Janitorial Services 1 2 3 4 5
 
1. Do you find the online work order program useful for requesting and tracking work?
 
2. Does your service representative visit the site and check in with you regularly?
 
3. Are your issues addressed in a timely manner, or do you feel it’s often necessary to ask more than once before issues are resolved?
 
4. How well are the cleaning requirements adhered to?
 
5. Would you like a different representative to check in with you periodically in addition to your assigned account manager?
 
6. How would you rate the overall quality of the services you received?
 
7. In what other areas would you like to see improvement?
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